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ASSOCIATE, INFRASTRUCTURE OPERATION

Posted 08.02.2021
15 views
Agency name: CONCENTRIX INDIA
Industry: IT & Telecommunications
Career level: Manager
Employment type: Full time
Job location: INDIA, Delhi
Salary offered Negotiable

Requirements

Education: Bachelor's Degree
Experience: 2-5 years
Languages: English, Hindi
Driving license: No

Job role

Job Title: Associate, Infrastructure Operation Job Description Job Description - IT Asset Manager Job Description - IT Asset Manager Function: IT Level: Asset Manager (10) Qualification: Bachelor's degree/B Tech in computer science/information technology/Engineering/Business. Certifications: ITIL V3 Experience required: Min. 5 to 7 yrs. in an Enterprise IT Environment Roles & Responsibilities: 1. Responsible for all asset management related internal and external audits and IT management internal and global reporting. Establishing IT policies regarding AMT operational procedures and ensure compliance. 2. Assist in budget preparation and monitoring of expenditures and tracking IT purchase order accruals and IT invoice related to AMT procurement 3. IT resource planning, approval, tracking including hiring, billing and overall AMT resource management. Working with external vendors, higher management, and leadership to ensure processes are adhered to. 4. Ensuring that the team meets their key responsible areas & targets as per the SLA. Performance monitoring via weekly, monthly and annual reviews. 5. Manage the daily operations of IT desktop support services to ensure that the installation, repair, maintenance and upgrade of all desktop computer, related peripherals. 6. Manage daily operations and ensuring that calls/tickets are properly logged, and service requests are resolved in a timely manner across Globe. 7. Managing Software licenses including procurement and approvals. Ensuring execution of software asset management processes and applications are handled efficiently and effectively. 8. Managing portable media for Global. This includes monthly tracking of onsite and offsite movement of portable media and annual reconciliation activity. 9. Doing annual reconciliation activity of CNX & Client owned software/hardware. 10. SEZ/STPI Compliance (regulatory requirement) and Inventory Management as per the guidelines. 11. To document decommissioned assets & ensure its scrapped within timelines. 12. Participating in Governance meetings with IT platform teams & leadership 13. Manage IT Inventory System / CMDB Data base updation and new CI Creation – new asset on-boarding, bar coding, CI creation, BOM updation. Bar Code Management. 14. Manage IMAC (Install, Move, Add and Change) management 15. Store IT Inventory Management – Issue and take back IT asset on day to day basis to support on-going business requirement. 16. SEZ/STPI Compliance (regulatory requirement) and Inventory Management as per the guidelines. 17. IT asset movement to different location and working with STPI/SEZ team to ensure that we are compliant. 18. Internal Inventory vs. FAR reconciliation along with book to floor and floor to book reconciliation in defined period. 19. Communicate effectively with all the stakeholders to avoid any probable escalation for the assigned tasks. 20. Provide overall direction for IT Asset Management. This includes the integrity of asset inventories, reporting, and establishing procedures for proper oversight. It will also include planning, monitoring, and recording software licenses and hardware assets & assist in forming procurement strategies to optimize technology spend across the organization. 21. Should have strong IT asset management process knowledge based on ITIL and industry standard specification. 22. Good knowledge of IT budgeting and finance reporting. 23. Ability to aggressively leverage the organizational hierarchy and communication skills to meet the defined roles, responsibility and organization objectives. 24. Excellent Communication, presentation, analytical, interpersonal and team management skills are a must. Desired Skills: 1. Knowledge of SEZ/STPI compliance: Bonding/Debonding, IUT 2. Experience with or knowledge of major ITAM systems products such as HP IT Asset Manager, Maximo (IBM), Service Now/Remedy or equivalent (good to have) 3. Knowledge of Advanced Excel 4. Material management in SAP (good to have) 5. People Management skills 6. Vendor Management skills 7. Analytical skills 8. Communication skills Location: IND Gurgaon - Industrial Plot No. 243, 1st, 3rd, 4th, 5th Floors Language Requirements: Time Type: Full time

Benefits

Company background

About Concentrix Process: E- Mail Support Position: Process Associate Openings: 200 Qualification: Any graduates even with back logs & BE/BTECH can apply Except MBA/MCA/MCOM / Key skills: Excellent Communication E-mail drafting & Convincing Skills Salary: CTC 13,000- 17,000 Skills : Excellent written Communication MIN Typing speed 30 WPM Location: White field Timings : Rotational Shift { Transport Provided} Interview Process : HR round --- Typing Test --- Versant ---Offer. HR Round – Very good communication Typing Test – Min 25- 30 WPM, Accuracy – 80% Versant – The candidate has to listen and type the words Offer – Offer letter will be rolled in the same day
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